Vol. 9 No. 3 (2019)

View Vol. 9 No. 3 (2019)

Published on July 1, 2019

Published: 2019-07-01

Expediente

Expediente Navus volume 9 número 3

01-04
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Editorial

Continuous flow and continuous publication: challenges of scientific publishing on-line

Eli Lopes da Silva, Nadi Helena Presser

05-06
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Articles

Management indicators of federal technical education and its correlation with academic efficiency: an analysis of the relationship between disciplinary performance and investments occurred with the public policy of expansion of the federal institutes of the Northeast region between 2012 and 2016

Marilia Souto Matsumoto, Sheila Silva Albuquerque, Luciana Peixoto Santa Rita, Ibsen Bittencourt Pinto

07-19
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Knowledge management in the third sector: a diagnosis of three civil society organizations

Gabriel Marmentini, Denilson Sell

20-40
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The use of WhatsApp as a marketing tool in the supermarket segment

Rafaella Dutra Goulart, Geraldo Antônio Silva Borba, Edson Arlindo Silva, Rejane do Prado

41-54
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Introduction of technologies in favor of efficiency in logistics: a case study in the service sector

Pedro Vieira Souza Santos

55-68
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Business Process Management and information technology infrastructure library in the version release management process

Dacyr Dante de Oliveira Gatto, Edquel Bueno Prado Farias, Renato José Sassi

69-84
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Essential characteristics of the individual micro entrepreneur of Boa Vista – RR

Eduardo Codevilla Soares, Daniel Alves da Rocha Araújo, Victor Emanuel de Jesus Belém, Wellerson Costa Pinho

85-97
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Diagnosis of knowledge management practices in the structuring of organizational processes in a private institution of higher education in distance-learning modality

Arthur Gualberto Bacelar da Cruz Urpia Gualberto Bacelar da Cruz Urpia, Juliana de Cássia Bento, Flávio Bortolozzi, Ely Mitie Massuda

98-111
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Aprendizagem organizacional em organizações públicas: uma revisão integrativa

Denise Cuffa, Andrea Valéria Steil

112-123
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Municipal information systems as a support for citizens decision-making

Cláudio Luiz Chiusoli, Denis Alcides Rezende

124-142
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Effect of competitiveness and corporate governance on the intangibility of family companies

Antonio Rodrigues Albuquerque Filho

143-155
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Insertion policy for servers with disabilities in the university: the managers point of view

Evelise Santos Sousa, Carla Cristina Dutra Búrigo

156-172
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The incidence of isomorphic mechanisms in the processes of institutional self-evaluation

Juliano Reginaldo Corrêa da Silva, Clarissa Carneiro Mussi, Jacir Leonir Casagrande, Maurício Andrade de Lima

173-186
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