Evaluation of the mobile and desktop websites of the Integrated System of Libraries of the Federal University of Pernambuco

Authors

  • Victor Galvão Celerino Universidade Federal de Pernambuco
  • William Tavares Universidade Federal de Pernambuco

DOI:

https://doi.org/10.22279/navus.2018.v8n4.p156-166.732

Keywords:

Usabilidade na web. Heurísticas de Nielsen. Interface móvel

Abstract

This article aims to evaluate the web interfaces (desktop and mobile) Integrated Library System of the Federal University of Pernambuco, based on two inspection techniques: Heuristics Nielsen and Guidelines Shitkova et al. The Nielsen heuristics will be used to evaluate the usability of the desktop site and the guidelines of Shitkova et al. They will be applied to the mobile site. Finally, the application of these techniques will point usability problems present in the evaluated interfaces and enable a comparison between interfaces. The results obtained in the assessment of the mobile site were more satisfactory than the desktop site, even though it has limitations because it is a mobile site since the user is offered several other options, pages, links and information that assist in navigation and in the use of the tools from the website. Both sites proved to be well-qualified on the issue of usability, requiring only a few adjustments that can be made with the creation of new functions and the development of documents. 

Downloads

Download data is not yet available.

Author Biographies

Victor Galvão Celerino, Universidade Federal de Pernambuco

Bacharel em Biblioteconomia (Universidade Federal de Pernambuco)

Mestre em Ciência da Informação (Universidade Federal de Pernambuco)

 

William Tavares, Universidade Federal de Pernambuco

Bacharel em Biblioteconomia (Universidade Federal de Pernambuco)

References

AGARWAL, R.; VENKATESH, V. Assessing a firm’s web presence: a heuristic evaluation procedure for the measurement of usability. Information Systems Research, v. 13, n. 2, p. 168-186, 2002.

ANDRADE, António Luis Lordelo. Usabilidade de interfaces Web: Avaliação heurística no jornalismo on-line. Rio de Janeiro: E-papers, 2007.

BARBOSA, S.D.J.; DA SILVA, B.S. Interação Humano-Computador. Rio de Janeiro: Elsevier, 2010.

BONIFÁCIO, B. A., FERNANDES, P., SANTOS, F., OLIVEIRA, H.A.B.F, CONTE, T. U. Usabilidade de Aplicações Web Móvel: Avaliando uma Nova Abordagem de Inspeção através de Estudos Experimentais. In: XV Ibero-American Conference on Software Engineering (CIbSE 2012), Buenos Aires.

CYBIS, Walter; BETIOL, Adriana Holtz; FAUST, Richard. Ergonomia e Usabilidade: conhecimentos, métodos e aplicações. 2. Ed. São Paulo: Novatec Editora, 2010.

DIAS, C. Usabilidade na Web: criando portais mais acessíveis. Rio de Janeiro: Alta Books, 2003.

EIGHMEY, J.; McCORD, L. Adding value in the information age: uses and gratifications of sites on the World Wide Web. Journal of Business Research, v. 41, p.187-194, 1998.

HERRERA-VIEDMA, E. et al. Evaluating the information quality of web sites: a methodology based on fuzzy computing with words. Journal of the American Society for Information Science and Technology, v. 57, n. 4, p. 538-549, 2006.

ISO 9241 Part 11. Ergonomic requirements for office work with visual display terminals, Part 11 Usability Statements ; Draft International Standard ISO 9241-11, 1998.

LECEROF, A.; PATERNÒ, F. Automatic support for usability evaluation. IEEE Transactions on Software Engineering, v. 24, n. 10, p. 863-888, 1998.

LEITE, Jair Cavalcanti..Modelos e Formalismos para a Engenharia Semiótica de Interfaces de Usuário.Tese (Doutorado em Ciências da Informação) – PUC – RJ, 1998.

NIELSEN, Jakob; LORANGER, Hoa. Usabilidade na Web: Projetando Websites com Qualidade. Rio de Janeiro: Campus. 2007.

PORTER, Michael E. Strategy and the Internet. Harvard Business Review. 2001

SANTA ROSA, José Guilherme; MORAES, Ana Maria de: Avaliação e projeto no design de interfaces. Rio de Janeiro: 2AB, 2008.

Shitkova, M. et al. Towards Usability Guidelines for Mobile Websites and Applications. In Proceedings of the 12. Internationalen Tagung Wirtschaftsinformatik, Osnabrück, Germany, 2015. p. 1603–1617.

SHNEIDERMAN, Ben, Designing the User Interface – Strategies for Effective Human-Computer Interaction. Ed. Addison-Wesley, 1998.

Published

2018-09-30

Issue

Section

Articles