Community of practice (CoP) and organizational learning in the context of the management of people at the Federal University of Paraíba (UFPB)

Abstract

In the 21st Century scenario, the phenomenon of learning becomes increasingly evident and complex due to the new world order. In the global socioeconomic and political-cultural conjuncture, the spectra of information, technology, learning and knowledge become the main nuances of organizational strategies. In this sense, this research sought to understand the interrelation between community of practices (CoP) and organizational learning, based on the perception of managers of the Federal University of Paraíba (UFPB). As for the methodological nature, it is a research classified as of field, of qualitative-quantitative approach, of exploratory-descriptive type, whose data was collected through a mixed questionnaire (open / closed questions), applied to managers of the Human Resources Management Office of the UFPB. Considering the occupation of strategic positions in the institution, the research delimited as subjects the ten managers who are coordinators and directors of people management, in the Division of Education and Professional Training. The results showed that, from the management point of view, there is no appropriation of the concept and assimilation of the possibilities by means of which communities of practice can seize promising organizational learning. Thus, the research concluded that, from the perspective of management perception and planning, there is no direct articulation between the communities of practices and knowledge sharing, which does not support, does not favor and does not enable the potential of organizational learning from the point of view of management.