Contribuições das redes sociais no processo de inovação aberta: uma revisão de literatura

Marina Carradore Sérgio, Regina Wundrack do Amaral Aires, Andrigo Rodrigues, João Artur de Souza, Gertrudes Aparecida Dandolini

Resumo


O presente estudo realiza um mapeamento da literatura com o propósito de apresentar as contribuições das redes sociais no processo de inovação aberta. Para tanto, esta pesquisa científica, teórica, de abordagem qualitativa e caráter exploratório, usou como procedimento metodológico a revisão bibliográfica por meio de uma revisão de literatura a partir de uma busca sistemática nas bases de dados internacionais: Scopus, Science Direct e IEEE Xplore. Conclui-se que as organizações têm buscado um modelo mais aberto de produção de inovações, incluindo atores e conhecimentos externos à empresa, utilizando as redes sociais como meio. Esta evolução tem fomentado o surgimento de novos métodos e ferramentas suportadas pelas tecnologias da informação e comunicação (TICs) adaptadas ao processo de inovação.


Palavras-chave


Inovação aberta. Redes sociais. Inovação.

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Referências


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DOI: https://doi.org/10.22279/navus.2018.v8n2.p57-72.612

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