Knowledge management in the software industry: how Scrum activities support a knowledge management cycle

Authors

  • Nelson Tenório Instituto Cesumar de Ciência, Tecnologia e Inovação (ICETI) http://orcid.org/0000-0002-7339-013X
  • Danieli Pinto Centro Universitário Cesumar (UniCesumar)
  • Marcio José Silva Universidade Estadual de Maringá (UEM) - Campus Cianorte
  • Iara Carnevale de Almeida Instituto Cesumar de Ciência, Tecnologia e Inovação (ICETI)
  • Flávio Bortolozzi Instituto Cesumar de Ciência, Tecnologia e Inovação (ICETI)

DOI:

https://doi.org/10.22279/navus.2020.v10.p01-13.928

Keywords:

Knowledge processes, Software development, Agile methods.

Abstract

Knowledge is the primary asset of the software industry which increases the complexity of the software development activities. Knowledge Management (KM) is an important practice that offers processes namely KM cycles and addressed to knowledge capture, creation, storage, dissemination, sharing, and use. Thereby, understanding different means to consolidate individual’s knowledge within the software industry is relevant to software development practitioners and researchers. Therefore, this article discusses how Scrum activities support KM cycle to convert the individual’s knowledge into common knowledge within software development teams. Our analysis points out that KM cycle combined with Scrum practices is a potential tool to disseminate individual knowledge across software development team members.

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Author Biography

Nelson Tenório, Instituto Cesumar de Ciência, Tecnologia e Inovação (ICETI)

Doutor em Ciência da Computação pela Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS), Brasil, com pós-doutorado pela University of Copenhagen e pela IT University of Copenhagen, ambas na Dinamarca e pós-doutorado pela Université de Technologie de Troyes (UTT), França.
Docente permanente do Programa de Mestrado em Gestão do Conhecimento nas Organizações do Centro Universitário Cesumar (UniCesumar). Pesquisador do Instituto Cesumar de Ciência, Tecnologia e Inovação (ICETI), Maringá, Paraná, Brasil.

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Published

2020-01-01

Issue

Vol. 10 (2020)

Section

Articles

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