Aprendizagem organizacional em organizações públicas: uma revisão integrativa

Authors

  • Denise Cuffa Universidade Federal de Santa Catarina (UFSC)
  • Andrea Valéria Steil Universidade Federal de Santa Catarina (UFSC)

DOI:

https://doi.org/10.22279/navus.2019.v9n3.p112-123.875

Keywords:

organizational learning, empirical studies, public sector organizations, integrative literature review.

Abstract

Esta revisão analisa os resultados de pesquisas empíricas sobre aprendizagem organizacional (AO) em organizações públicas. Foi utilizado o método de revisão integrativa para buscas em duas bases de dados internacionais. Após a aplicação de critérios de inclusão e exclusão, doze estudos foram selecionados para análise. Os resultados indicaram que AO em organizações públicas consiste em um tema relativamente recente e pouco explorado em estudos empíricos. Em sua maioria qualitativos, os estudos descrevem a AO a partir do foco em mudanças organizacionais e identificam elementos que inibem (culpa e cautela) ou facilitam (delegação de poder, coaching gerencial positivo, comunicação ativa, por exemplo) o processo de aprendizagem organizacional. Em menor quantidade, foram identificados estudos quantitativos, que investigam os antecedentes à AO, como a aquisição e a transformação do conhecimento e a cultura de aprendizagem; e um consequente à AO, o desempenho organizacional. O artigo analisa estes resultados e apresenta uma agenda de pesquisas para o construto.

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Author Biographies

Denise Cuffa, Universidade Federal de Santa Catarina (UFSC)

Doutoranda em Engenharia e Gestão do Conhecimento - UFSC - Florianópolis.

Andrea Valéria Steil, Universidade Federal de Santa Catarina (UFSC)

Professora da Graduação em Psicologia, do Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento e do Programa de Pós-Graduação em Psicologia – UFSC – Florianópolis.

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2019-07-01

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