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Understanding Sustainable Consumption: Consumer Awareness, Information Sources, and Stakeholders=

 

Compreendendo o Consumo Sustentável: Consciência do Consumidor, Fontes de Informação e Partes Interessadas

 

Leila Dal Mo= ro

https://orcid.org= /0000-0003-0456-4260

= Doutorado em Engenharia Civil e Ambiental. Atitus Educa= ção, Escola de Negócios e Tecnologia. Brasil. leila.moro@atitus.edu.br

Yasmin Gomes= Casagranda

https://orcid.org/0000-0001-9363-9716

Doutorado em Administração. Universidade Federal do Mato Grosso do Sul. Brasil. yasmin.casagranda@ufms.br

Janaína Macke

https://orcid.org/0000-0002-7781-7161<= /p>

Doutorado em Administração. Universidade de Caxias do Sul. Brasil. jmacke@ucs.br=

Jandir Pauli=

https://orcid.org/0000-0003-4618-6958

Doutorado em Sociologia. Atitus Educação, Escola de Negócios e Tecnologia. B= rasil. jandir.pauli@atitus.edu.br

Daniela Medeiros

https://orcid.org/0009-0007-4326-7919<= /p>

Mestranda em Administração. Atitus Educação, Escola de Negócios e Tecnologia. B= rasil. danielamedeir= os.mestrado@gmail.com

Alcindo Neckel

https://orcid.org/0000-0001-5435-3096<= /p>

Doutorado em Geografia. Atitus Educação, Escola Politécnica. Brasil. alcindo.neckel@atitus.edu.br

Giana Mores

https://orcid.org/0000-0003-3733-2220<= /o:p>

Doutorado em Agronegócios. Atitus Educação, Escola de Negócios e Tecnologia. B= rasil. giana.mores@atitus.edu.br

 =

ABSTRACT

This study explores differences in citizens' perceptions of responsible consumption, sources of information about sustainable practices, and the agents responsible for sustainability initiatives. It assesses the level of awareness regarding the Sustainable Development Goals (SDGs). The data collection instrument garner= ed 312 valid responses, which were analyzed using descriptive statistics and variance analysis. Individuals with lower knowledge of the SDGs showed lower agreement with the statement that the media provides reliable information on sustainability. However, external factors such as institutional trust levels and pre-existing biases in information-seeking behavior may influence this = relationship. However, individuals exposed to sustainability information through the medi= a do not necessarily develop a deep understanding of the SDGs. This study highli= ghts the need for more effective integration of sustainability discussions within organizations, considering the growing importance of this issue.=

Keywords: Sustainability management. Brazilian consumers. Sustainable production and consumption. Sustainable Development Goals.=

 

RESUMO

Este estudo explora as diferenças nas percepções dos cidadãos sobre= o consumo consciente, as fontes de informação sobre práticas sustentáveis e os agentes responsáveis pelas iniciativas de sustentabilidade. Também avalia o nível de conhecimento sobre os Objetivos de Desenvolvimento Sustentável (OD= S). O instrumento de coleta de dados gerou 312 respostas válidas, analisadas por meio de estatística descritiva e análise de variância. Os resultados indicam que indivíduos com maior conhecimento sobre os ODS tendem a exigir informaç= ões mais detalhadas nos rótulos e embalagens dos produtos e reconhecem a responsabilidade individual como aspecto importante para a promoção de prát= icas sustentáveis. Por outro lado, aqueles que recebem informações qualificadas sobre sustentabilidade por meio da mídia nem sempre demonstram um profundo entendimento sobre os ODS. Este estudo ressalta a necessidade de integrar as discussões sobre sustentabilidade de forma mais efetiva nas organizações, d= ada a crescente relevância do tema.

Palavras-chave: Gestão da sustentabilidade. Consumidores brasileiros. Produção e cons= umo sustentáveis. Objetivos de Desenvolvimento Sustentável.

 

 

Recebido em 13 /08/2024. Aprovado em 01/04/2025. Avaliado pelo sistema double blind peer review. Pu= blicado conforme normas da APA.

https://doi.org/10.22279/navus.v16.1987  

1 I= NTRODUCTION

 

Consumption is fundamental= to human existence, encompassing basic needs such as water, energy, food, clothing, shelter, and leisure. However, consumerism—characterized by exces= sive consumption driven by symbolic motivations rather than just utilitarian ones—has its roots in economic and social transformations. As analyzed by Bauman (2007), the logic of modern capitalism fosters a system where consumption satisfies needs and defines identities and social positions. Th= is phenomenon has been amplified by the advancement of marketing and advertisi= ng strategies, which promote the constant replacement of products and perceived obsolescence, creating a continuous cycle of desire and disposal (Ewen, 197= 6).

In addition to economic forces, cultural and psychological factors play a role in the spread of consumerism. As argued by Rocha (1985), advertising operates as a symbolic narrative that assigns values and meanings to consumer goods, persuading individuals to see products as extensions of their identity and social stat= us. Baudrillard (1970) reinforces this idea by suggesting that, in contemporary society, objects are consumed not only for their utility but also for what = they represent within a system of signs and social distinctions. The relentless pursuit of novelties and prestige symbols drives the economy but also has significant environmental and social consequences      There are theoretical and practical gaps in responsible production and consumption. Thus, this research addresses the following questions: How do citizens perceive responsible consumption, their main sou= rces of information about sustainable practices, and which entities and social actors are responsible for driving sustainability? The aim is to contribute= to a better understanding of the challenges and opportunities in promoting responsible consumption and supporting public policies and strategies that encourage sustainable practices in society.

For future generations, leaders, and change agents, sustainability is a multifaceted challenge that demands innovative solutions and collaborative efforts to preserve our plan= et’s health. Spreading knowledge and raising awareness among stakeholders is essential. Society's conduct and behavior will determine the effectiveness = of sustainability and deepen the understanding of its fundamental principles (= Pizzutilo and Venezia, 2021).

Achieving the balance betw= een the pillars of sustainability directs our efforts and foresees transformati= ve changes within current social structures. This balance should be viewed as = an indicator of wealth and inclusive and sustained growth (Bonnedahl et al., 2022). Economic activities have driven transformations, promoting rampant consumption and increasing waste. Securing raw materials such as energy, food, and water is essential. Sustainable habits can improve the quality of life when information is accessible to all. Habits, practices, a= nd actions can transform sustainable behaviors into routines that benefit the planet (Roos, 2015).

Human needs have increasin= gly relied on producing unnecessary goods, leading to the harmful appropriation= and use of resources. To address the management of natural resources, new legal arrangements are needed. This includes measures for energy efficiency, increased flexibility and resilience, and encouraging the participation of = all citizens, particularly in operations benefiting low-income communities (Cun= ha et al., 2021). Furthermore, promoting urban cycling and other mobility solutions can foster sustainable transportation among citizens (Jordi-Sánch= ez, 2018).

Companies play an important role in sustainability by providing information about products with eco-lab= els and appealing to consumers' emotions (Turunen and Halme, 2021). Raising awa= reness about sustainability requires support from external actors. These actors' r= ole in improving knowledge dissemination is well-recognized in academia (Pizzutilo and Venezia, 2021). Understanding and lever= aging consumer emotions can influence sustainable behavior changes (Brosch and St= eg, 2021).

Technological innovation i= s a key factor that promotes sustainable urban interventions by linking knowled= ge, power, and productivity. Developing a more sustainable consciousness is rel= ated to urban growth, social relations, and technological progress (Bibri and Krogstie, 2016)= . In addition, social innovation is essential. It involves changes in behavior, norms, values, efforts, and outcomes, often initiated by collaborative acti= ons to face local challenges (Jungsberg et al., 2021).=

In this context, the resea= rch is justified by identifying the factors for society that influence decision-making supporting local and global sustainability. Transdisciplina= ry scientific research on sustainability aims to generate knowledge through sc= ience-practice interactions. This research involves complexities with multiple actors, requiring the integration of diverse expertise to understand the problems comprehensively and find solutions (Karrasch et al., 2022). It also assesses the level of knowledge about the Sustainable Development Goals (SDGs).=

 

2 THEORET= ICAL BACKGROUND

=  

= 2.1 Consumerism and its Causes

=  

Modern consumerism is rooted= in the economic and social transformations throughout the 20th and 21st centuries. According to Baudrillard (1970), consumption is not limited to satisfying b= asic needs but has become a system of meaning where individuals acquire goods to express status and social identity. This logic was intensified with the ris= e of consumer society, in which products are consumed not for their utility but = for what they symbolically represent.

Bauman (2007) argues that ep= hemerality and disposability have become central to the consumption experience in liqu= id modernity. People are encouraged to constantly seek new goods because plann= ed and perceived obsolescence drives the economy by stimulating frequent purchases. Ewen (1976) complements this view by analyzing the role of advertising in creating artificial needs, emphasizing that modern marketing builds desires and promotes consumerism as an essential lifestyle.

In addition to corporate str= ategies, cultural and psychological factors contribute to excessive consumerism. Roc= ha (1985) highlights that advertising uses symbolic narratives to transform go= ods into promises of happiness and personal fulfillment, reinforcing the illusi= on that consumption is a means of social ascension and belonging. In this way, consumerism becomes a social and behavioral phenomenon sustained by values = of status and recognition.

The impact of consumerism go= es beyond the individual, directly affecting global sustainability. According = to Klein (2000), the advancement of large corporations and brand culture has intensified the exploitation of natural resources and rampant production, creating an unsustainable economic model based on accelerated extraction, production, and disposal. This dynamic compromises both the environment and working conditions in global production chains.

2.2 Perception of Sustainability and Responsible Consumption

 

 

While the perception of sustainability and impleme= nting practices by businesses, schools, universities, and civil society is crucia= l, individuals must recognize their role in daily life. Individual actions can evolve into organizational initiatives through collective efforts (Thoradeniya et al., 2021).

Since the 1990s, UNESCO has promoted education for sustainability to assist in critical decision-making, foster responsible awareness, and encou= rage the adoption of responsible attitudes and behaviors. Society must adapt to = new ways of thinking and acting, developing skills and attitudes. Additionally,= the perspectives of current students, who will become prominent influencers in = the future, are vital. However, their behaviors and attitudes remain moderate (Aleixo et al., 2021).

Behavioral research traditionally focuses on perceptions of risk, beliefs, values, attitudes, and consumer perceptions. Communication strateg= ies aim to stimulate behavior changes in the population by highlighting problem= s, offering solutions to mitigate them, showcasing individual benefits through sustainable actions, and presenting options that promote sustainable choices (Brosch & Steg, 2021).

With the increasing demand for natural resources and the expansion of environmental degradation, the population must adopt disciplined behavior f= or more sustainable consumption. A European study indicates that sustainable consumption behavior is associated with ecological concerns influenced by increased knowledge and perceptions of environmental risks (Saari, 2021).

Behavioral approaches to promoting sustainable activities focus on cognitive processes, but emotions play a significant role and require furth= er exploration. Affective reactions are essential for sustainable behavior cha= nge and present substantial opportunities (Brosch & Steg, 2021). Consumers = are becoming more aware of the need to change habits and adopt sustainable practices, and businesses recognize the impact of sustainability on their competitive positions(Turunen & Halme, 2021)= .

 

2.3 Sustainable Actions and Conduct

=  

It is= essential to consider that involving society in various ways is a common practice in = the social sciences. This approach facilitates discussions about problems, role= s, and actors' positions while emphasizing the recognition of different voices= and values in decision-making. Moreover, easily accessible information can help consumers purchase sustainable products and services and encourage organizations to communicate effectively (Turunen & Halme, 2021).<= /o:p>

Despite widespread awarene= ss that waste pollutes water, air, and soil, leading to extinctions, loss of biodiversity, and greenhouse gas emissions that cause extreme weather event= s, few concrete actions are taken to translate this knowledge into sustainable initiatives. Research investigates decision-making processes to develop informational tools and intervention strategies to promote behavioral chang= es (Brosch & Steg, 2021).

In addition to the growing demand for sustainability information, progress is being made in raising consumer awareness, which needs to be translated into action. Some investigations suggest two approaches to influence consumption decisions ba= sed on sustainability knowledge. First, providing more information and knowledg= e on the topic can trigger cognitive responses in consumers and later appeal to emotions, which can activate affective components for sustainable behaviors (Turunen & Halme, 2021). Sustainability labels provide reliable information, while unregulated communication advances environmental advertising, appealing to consumers' emotional sides (Turunen & Halme, 2021).

The need to share informat= ion and integrate knowledge is growing and can generate benefits in managing hu= man and social capital. When information sharing occurs through personal contac= ts, it fosters a sense of reciprocity through interactions. Coordinating polici= es and programs and creating a collaborative culture are essential. For this reason, the Sustainable Development Goals (SDGs) should assist humanity in transitioning to sustainability, reducing environmental impact, and promoti= ng diverse life on the planet (Bonnedahl et al., 2= 022).

 

3 METHOD

 

This study employs a quantitative research design incorporating descrip= tive and inferential analysis (ANOVA) to examine Brazilian consumers' perception= s of the Sustainable Development Goals (SDGs). The data collection instrument, adapted from Akatu (2021), follows a theoretical framework designed to assess sustainability awareness. The questionnaire us= ed Likert-scale and multiple-choice questions to capture respondents' knowledge and behaviors regarding sustainability practices.<= /p>

Data were collected using stratified random sampling to ensure a diverse representation of Brazilian consumers across various socio-economic backgro= unds and geographic regions. This approach was intended to reduce sampling bias = and improve the generalizability of the findings. The final sample included 312 respondents.

The survey was administered online via digital platforms to facilitate broad accessibility. Before its launch, a pilot test with 30 participants w= as conducted to refine the questionnaire based on preliminary feedback. Adjustments were made to improve the clarity of the questions and response scales to ensure they accurately measured SDG awareness.<= /span>

To assess the instrument's reliability, Cronbach’s alpha was calculated= at 0.95, indicating a high level of internal consistency among the items. The margin of error was estimated at 5.55%, which is within an acceptable range= for statistical analysis in social science research.

Although preliminary analysis suggested some deviations from normality, ANOVA was applied, assuming it remains robust in large samples. However, no homogeneity of variance test (e.g., Levene’s test) was performed, which sho= uld be considered a study limitation.

The predictor variable in this study was respondents' self-reported knowledge of the SDGs, measured on a five-point scale ranging from 1 ("= ;I do not know") to 5 ("I know very well"). The impact of each variable was analyzed, and the effect size (ω²) was reported to provid= e a more comprehensive understanding of how SDG awareness influences sustainable behaviors among Brazilian consumers.

=  

4 RESULTS AND DISCUSSIONS

 

The descriptive statistical method was applied to generate Table 1, whi= ch includes data on the mean, median, standard deviation, minimum and maximum values, skewness, and kurtosis. The data indicate that responses were concentrated around the mean age, with marital status predominantly falling into the single or married.

 

 

Table 1Descriptive statistics of profile variables and participation in sustainability promotion actions

 

Mean

Median

SD=

Minimum

Maximum

Skewness

Kurtosis

1- Age

33.359

32,00

12.332

15

74

0,599

0,00104

2- Marital status

1.532

1,00

0,636

1

4

1.013

0,99379

3- Gender

0,369

0,00

0,483

0

1

0,547

-171.133

 4- Have you participated in any awareness campaigns for sustainable actions in your municipality

0,369

0,00

0,483

0

1

0,547

-171.133

 

The variable assessing participation in sustainability initiatives had a mean higher than its medi= an, suggesting positive skewness. These results indicate that the responses were concentrated at the lowest level, with many individuals not participating in these actions.

The ANOVA results suggest a potential relationship between knowledge of the SDGs and the perception of individual responsibility for sustainable actions (p =3D 0.046). However, although statistically significant, the effect size (ω²) should be evaluated to determine its practical significance (Table 2).<= span style=3D'mso-bookmark:_Hlk4746433'>

Table 2

ANOVA results=

Sum of squares

df

Mean square

F

P

1) Small and medium-sized enterprises and large companies should be concerned with sustainability actions.

5.30

4

1.324

1,49

0,204

2) It is preferable to choose a job at a company that implements sustainable actions, even if the salary is lower.

5.34

4

1.334

1,51

0,201

3) Seasonal fruits and vegetables are, in most cases, healthier for you and the environment beca= use they require less use of pesticides and fertilizers.

3,72

4

0,930

1,05

0,382

4) Having things at home = but not using them wastes natural resources such as water, energy, and raw materials used in manufacturing.

5,51

4

1.379

1,56

0,187

5) I prefer to buy cheap products that are easy to replace when they break or become obsolete rath= er than more expensive products that last longer and can be upgraded or repaired.

7,47

4

1.868

2.11

0,080

6) Labels and packaging should provide more detailed information about products, such as composit= ion, origin, usage, disposal instructions, and even details about the companies that manufacture them.

8.23

3

2.744

3.10

0,028

7) Knowing what we consume and how it affects the environment and society allows us to make better purchasing choices.

3,61

3

1.204

1,36

0,256

8) When I choose products produced closer to where I am, I help reduce the release of gases that pollute the environment and harm my health.

3,99

4

0,998

1.13

0,345

9) T= he most reliable information about the development of sustainable actions is obtained on the internet.

6.45

4

1.612

1,82

0,126

10) T= he most reliable information about the development of sustainable actions is obtained from the media.

12,85

4

3.212

3,63

0,007

11) T= he most reliable information about the development of sustainable actions is obtained from friends.

4.41

4

1.102

1.24

0,293

12) S= chools have the most significant responsibility for implementing sustainable actions.

4.26

4

1.064

1.20

0,311

13) T= he media has the most significant responsibility for implementing sustainable actions.

3,76

4

0,940

1.06

0,377

14) F= ederal government ministries have the greatest responsibility for implementing sustainable actions.

5.21

3

1.736

1,96

0,121

15) M= unicipal governments have the greatest responsibility for implementing sustainable actions.

3.31

3

1.103

1.24

0,294

16) H= igher education institutions have the greatest responsibility for implementing sustainable actions.

5,99

4

1.497

1,69

0,153

17) I have the greatest responsibility for implementing sustainable actions.=

7.18

3

2.395

2,70

0,046

There is= a relationship between the respondents' perception of the SDGs and their perception of the importance of information on labels and packaging, receiv= ing information about sustainable actions through the media, and individual responsibility for implementing actions. Among these three significant variables, the role of the media in disseminating information about sustainability had the most critical effect (ω²) on the predictor variable, highlighting the media's influence on shaping sustainable behavio= r. The analysis of the variables regarding responses to SDG knowledge is prese= nted in Tables 3, 4, and 5.

 

Table 3

Variable in detai= led product labels and packaging    

9= 5% Confidence interval<= o:p>

How much do you know about the SDGs?

Mean

Lowest

Highest

SD

6) Labels and packa= ging should provide more detailed information about products, such as composit= ion, origin, usage and disposal instructions, and even characteristics of the companies that manufacture them.

1

4.13

3,98

4.29

0,623

2

4.40

4.30

4,50

0,510

3

4.33

4.17

4.49

0,715

4

4.42

4.18

4,66

0,896

5

4,56

3,89

5.22

1.014

 

For the first variable, the differences between the means indicate that individuals who consider themselves more knowledgeable about the SDGs show higher levels of agreement with needing more detailed information on labels= and packaging. The consumer citizen is a crucial factor in addressing this issu= e. However, two assumptions are necessary for this role to be exercised consciously: education and environmental awareness (Aleixo et al., 2021) and access to environmentally qualified information (Thora= deniya et al., 2021).

Conscious consumers expect ethical behavior from companies that offer t= hem products and services. Making an informed choice requires access to informa= tion about business practices related to socio-environmental responsibility (Bonnedahl et al., 2022). This behavior involves rejec= ting offers from companies that use misleading or abusive advertising or fail to maintain environmental preservation standards while supporting companies th= at adopt serious environmental preservation policies that respect consumers, t= heir communities, and the environment (Roos, 2015).<= /span>

 

Table 4

Variable about qualified information on sustainable actions obtained from the media=

95% Confidence interval

How much do you know about the SDGs?

Mean

Lowest

Highest

SD

10) The most reliable information about the development of sustainable actions is obtained from= the media.

1

3.15

2.90

3.40

0.971

2

3.27

3.09

3.45

0.966

3

3.28

3.05

3.51

1.043

4

3.04

2.78

3.30

0.981

5

3.22

2.37

4.07

1.302

 

<= /span>

 

Table 5

Variable about qualified information on sustainable actions obtained from the media

95%= Confidence interval<= o:p>

How much do you know about the SDGs?<= /span>

Mean

Lowest

Highest

SD<= o:p>

17) I have = the most significant responsibility for implementing sustainable actions.<= /span>

1

4.1= 2

3.9= 0

4.3= 4

0.8= 65

2

4.2= 4

4.1= 0

4.3= 7

0.7= 16

3

4,4= 5

4.3= 3

4.5= 7

0.5= 26

4

4,5= 3

4.3= 9

4.6= 6

0.5= 04

5

4,67

4.34

4.99

0.500

&nb= sp;

The results showed that the greater the know= ledge about the SDGs, the greater the agreement with this statement regarding individual responsibility for implementing sustainable actions. Conscious choice demands the intellectual preparation of a consumer citizen. This preparation should begin with primary environmental education through a new approach to traditional subjects beyond the inclusion of sustainable educat= ion in the school curriculum.

Education is key in shaping = socially and environmentally responsible consumers, potentially fostering broader societal changes. This process fosters social values= such as ethics, a sense of integration with nature, quality of life, social justice, solidarity, and human dignity (Pizzutilo and Ve= nezia, 2021).

              <= span style=3D'mso-bookmark:_Hlk4746433'>

5 CONCLUSION

 

This study aimed to analyze differences in perceptions of responsible consumption, sources of informati= on on sustainable actions, the entities responsible for sustainability initiatives, and citizens' knowledge of the SDGs. The findings suggest that consumers with greater awareness of the SDGs tend to demand more detailed information on product labels and packaging, including details on origin, composition, usage, and disposal instructions.

This underscores the importance of environmental education aligned with the SDGs, as greater awareness may encourage consumers to make more informed purchasing decisions based on label information. Future research could further explore how sustainability-related communication on labels influences consumer trust and decision-making and the accuracy of the information provided.

The study highlights an es= sential aspect of sustainable actions: the relationship between knowledge of the SD= Gs and individual responsibility for implementing actions. However, it observes the lack of accountability among social institutions, such as the media, universities, and public authorities. These findings suggest a significant research gap in explaining the transfer of responsibility to individuals wh= ile other actors are not held accountable. Investigating the risk of atomizing actions and losing the collective sense of the need for sustainability initiatives is essential, which institutions must ensure.=

Respondents perceive the m= edia as a key source of reliable information on sustainable actions. This result reinforces the expectation that the media should provide access to informat= ion about sustainability, empowering consumers to make more informed decisions. However, this research did not differentiate between media types or compare advertisements with journalistic articles. Future studies may explore the differences between media types and trust in advertisement information. Ano= ther research opportunity could be considering access to social media information and online content.

While the research reinfor= ces the influence of consumption on environmental preservation, it also questio= ns the role of companies and social institutions (government and media) in proactively defending the environment and guiding consumers in their purcha= sing habits. Education for sustainability aims to develop critical thinking that increases the responsibility of individuals, institutions, and companies. O= ne limitation of this study is the assumption of normality in applying ANOVA, = as no homogeneity of variance test (e.g., Levene’s test) was conducted. While ANOVA is generally robust to violations of normality in large samples, futu= re research could explore non-parametric alternatives to validate these findin= gs.

The mission of the 2030 Ag= enda is to engage and coordinate different social actors in creating practical actions to promote the planet's sustainability. The role of research is to critically examine this mission, identifying greenwashing practices and the lack of information for consumer decision-making. The role of science is fu= ndamental in exposing harmful practices that prevent discernment and the formation of= a well-informed consumer citizen. The importance of the SDG agenda is emphasi= zed as a means of focusing systemic efforts through detailing each of the 17 SD= Gs. It is necessary to understand how consumers from different sectors and econ= omic contexts receive, understand, and make decisions based on this information.=

=  

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Understanding Sustainable Consumption: Consumer Awareness, Informati= on Sources, and Stakeholders=

Leila Dal Moro; Yasmin Gomes Casagranda; Janaína Macke; Jandir Pauli; Daniela Medeiros; Alcindo Neckel; Giana Mores

IS= SN 2237-4558  •<= /span> Na= vus • Florianópolis • SC= • v. 16 • p. 01 a 12jan./dez. 2025

11<= /span>

 

  =                                                                            =                       

 

Número de série : 2237-4558  Navus • Florianópolis • SC • v.9 • n.2 • p. XX-XX • abr./jun. 2019

 

 

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